Intake Response Center (IRC)
State-of-the-art technologies to streamline the intake process and to ensure prompt, quality service
Each QRM team member is qualified for dealing with disaster recovery in their area, trained in emergency operations and equipped with emergency contact information and all approved vendor information
24 hours per day, 365 days per year
QRM receives first report information of Worker’s Compensation, Auto, Property and General Liability incidents for both Commercial and Personal Lines of claim intake.
Seeing Is Believing
Customized Consulting Services are also available for clients seeking to evaluate established cost management programs or establish an internal response center.
QRM provides Flexible Programs designed to easily integrate into multiple claim systems based upon client preferences, such as performing Three-Point Contacts to assist with initial claim set up with Mailed Letters, Private Labeling & Overflow Support, Dispatching Field Adjusters for emergency cases, Web Based Claims Reporting and EDI Service.
"We're proud to have Quality Resource Management as a partner. -- ATI AnticAmerican"− Georgia Casualty & Surety Jeanne Marshburn, Claim Manager
"I needed an intake service that could and was willing to enter claims directly into the claims system that we operate at Central Parking. None of the multiple vendors that we spoke with were willing or able to do this. QRM was truly able to understand my immediate needs and create a process that has proven to be superior to any other plan available."− Central Parking, William Wright, Claim Manager