Does A One-Size Fits All Approach Truly Fit All?
QRM isn’t your typical FNOL vendor. In fact, QRM isn’t a vendor at all, we’re your partner! Many first notice of loss companies claim to be your partner but this claim falls short quickly after the contract is signed. QRM, on the other hand, offers white glove first notice of loss and first report of injury services with a One Call, One Touch Claim Reporting Solution.
How is QRM different from all the other first notice of loss companies?
1. QRM is a complete extension of your organization. You might be thinking, “What does that even mean?” Well, when you partner with QRM to service your first report calls, your policyholder receives the same high-quality service your organization is known for.
QRM’s highly skilled claim professionals input claim information directly into your organization’s preferred platform.
This allows QRM to provide your customers with your claim # instead of a reference # at the end of the first call.
2. QRM will dedicate representatives to your account. Gone are the days of sharing your claim intake representatives with countless other companies and hoping for quality service. Sadly, this is the approach of many claim intake service companies in an attempt to protect their bottom line.
When you partner with QRM for claim intake services, your company will get a team of highly trained claim reporting professionals dedicated to only your account.
QRM strives to protect your organization’s reputation and your policyholders’ claim experience first and foremost.
3. How many vendors do you know that will commit to achieving aggressive service levels consistently and won’t even charge you if those goals aren’t met? Surely the answer is none! QRM however, is the partner that doesn’t shy away from that commitment and that is why we will always put the QRM Guarantee into each of our service agreements. Our business model is simple; QRM’s success is based directly on your success.
To make certain QRM only wins when our partnerships win, we will contractually agree to industry leading SLAs that provide unmatched service for your policyholders. If we don’t meet them after implementation, you don’t get billed. GUARANTEED!
Looking to partner with the claim intake service provider that will elevate your organization’s claim experience to the next level?
Click the link below to start building your customized claim reporting solution!